These Terms and Conditions (“Terms”) govern your access to and use of https://sgnstechno.com/ (the “Website”), operated by SGNS Techno LLP (“SGNS Techno”, “we”, “us” or “our”). By accessing or using the Website, submitting an enquiry, requesting a quotation, downloading a catalogue, or otherwise interacting with us through the Website, you agree to these Terms. If you do not agree, please do not use the Website.

1. About SGNS Techno
SGNS Techno LLP is an authorised distributor, dealer, channel partner and systems integrator for professional audio, video, surveillance, stage-lighting, connectivity and related technologies in India. We provide product information, equipment supply, solution planning, integration and related support services for commercial and institutional projects.

2. Website Purpose
The Website is intended to provide general information about our company, products, brands, catalogues, services, projects and industry content, and to enable users to contact us. Unless expressly stated otherwise, the Website does not constitute an online store, and submitting an enquiry does not create a binding order or contract.

3. Eligibility and Acceptable Use
You may use the Website only for lawful purposes and in accordance with these Terms. You agree that you will not:
• use the Website in a way that violates any applicable law or regulation;
• attempt to gain unauthorised access to the Website, server, network, database or any connected system;
• introduce malware, viruses, harmful code or any material intended to disrupt the Website;
• scrape, copy, reproduce or commercially exploit Website content without our prior written permission;
• submit false, misleading, unlawful, abusive or infringing information; or
• interfere with the security, availability or proper functioning of the Website.

4. Product and Service Information
We try to ensure that descriptions, images, specifications, availability and other information displayed on the Website are accurate. However, product designs, technical specifications, colours, packaging, availability and features may change without notice. Images may be representative, and actual products may differ. You should verify all material specifications and project requirements with us before placing an order or relying on any information for design, procurement or installation.

5. Enquiries, Quotations and Orders
Any enquiry, request for information or request for quotation submitted through the Website is an invitation to communicate and does not by itself constitute an offer, acceptance, confirmed order or binding contract.
A commercial transaction will be governed by the final quotation, purchase order, invoice, written agreement or other terms expressly accepted by the parties. Prices, taxes, delivery timelines, freight, installation charges, payment terms, validity periods and cancellation conditions will be as stated in the applicable commercial document. In the event of any conflict, the signed agreement or accepted quotation or purchase order will prevail over these Website Terms for that transaction.

6. Pricing, Taxes and Availability
Unless specifically stated in a formal quotation, any prices or commercial information shown or discussed are indicative and may be changed. Applicable taxes, duties, freight, insurance, installation and other charges may be additional. All products and services are subject to availability, technical feasibility, credit approval and written confirmation by SGNS Techno.

7. Delivery, Installation and Project Timelines
Delivery, installation and project timelines are estimates unless expressly agreed in writing. Timelines may be affected by stock availability, manufacturer lead times, site readiness, access permissions, logistics, customs, force majeure events, third-party dependencies or changes requested by the customer. The customer is responsible for providing timely site access, accurate technical information, necessary approvals and a safe working environment where installation or integration services are involved.

8. Warranties and After-Sales Support
Product warranties, where applicable, are subject to the relevant manufacturer’s or brand owner’s warranty terms, warranty period, exclusions and service procedures. Warranty coverage may require proof of purchase, serial-number verification and compliance with installation and usage instructions. Damage caused by misuse, unauthorised repair, improper installation, electrical faults, accidents, environmental conditions or normal wear and tear may not be covered. Any separate service or integration warranty provided by SGNS Techno will be stated in the applicable quotation, invoice or agreement.

9. Intellectual Property
All content on the Website, including text, graphics, layouts, logos, icons, images, videos, catalogues, downloads, software elements and the selection and arrangement of content, is owned by or licensed to SGNS Techno or the relevant rights holder and is protected by applicable intellectual-property laws. You may view and download material solely for legitimate personal or business evaluation relating to our products and services. No ownership rights are transferred to you.

10. Third-Party Brands and Materials
Brand names, product names, trademarks, logos, catalogues and product images belonging to manufacturers or other third parties remain the property of their respective owners. References to such brands indicate products we distribute, deal in, integrate or support, as applicable, and do not grant you any licence to use their intellectual property.

11. Third-Party Links and Platforms
The Website may contain links to third-party websites or services, including brand websites, map services, social-media platforms or WhatsApp. These services are operated independently and may have their own terms and privacy practices. We do not control and are not responsible for third-party content, availability, security or practices. Accessing a third-party service is at your own discretion and risk.

12. Website Availability and Disclaimer
We may modify, suspend or discontinue any part of the Website without notice. While we take reasonable steps to maintain the Website, we do not guarantee that it will always be available, uninterrupted, secure or error-free. Website content is provided for general information and is not a substitute for project-specific technical advice. To the maximum extent permitted by law, the Website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

13. Limitation of Liability
To the maximum extent permitted by applicable law, SGNS Techno and its partners, employees and representatives will not be liable for any indirect, incidental, special, consequential or punitive loss, or for any loss of profit, revenue, data, goodwill, business opportunity or anticipated savings arising from or related to use of, inability to use, or reliance on the Website or third-party links. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

14. Indemnity
You agree to indemnify and hold harmless SGNS Techno, its partners, employees and representatives from claims, losses, liabilities, damages, costs and expenses arising out of your unlawful use of the Website, your breach of these Terms, or your infringement of another person’s rights.

15. Privacy
Our collection and use of personal information through the Website are described in our Privacy Policy. By using the Website or submitting information, you acknowledge that you have read that policy.

16. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on this page with an updated effective date. Your continued use of the Website after an update constitutes acceptance of the revised Terms.

17. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Subject to any mandatory rights or dispute-resolution requirements under applicable law, the courts located in New Delhi, India will have exclusive jurisdiction over disputes arising from or relating to the Website or these Terms.

18. Severability and Waiver
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in effect. A failure by SGNS Techno to enforce any provision will not constitute a waiver of that provision or any other right.

19. Contact Us
For questions about these Terms, please contact:
SGNS TECHNO LLP
Shop No. 5, Kailash Hills Market, East of Kailash, New Delhi, Delhi 110065, India
Email: sachin@sgnstechno.com
Phone: +91 93100 85559